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Some time ago, I worked at Starbucks with my pal Mike Walker (from Royal Ruckus). In between hating Frappuccino drinkers, we had great fun. Fewer people had more inside jokes than Mike and me.
For awhile, we had a very uptight assistant manager. At one point, he mandated that we only give coffee cup sleeves for drinks for which the handbook required sleeves. In other words, unless requested specifically by the customer, we were only allowed to put sleeves on drip coffee, tea, espresso, and Americanos. The trouble is that pretty much everyone expects a cup sleeve these days.
So to add to the fun, when people would ask for a sleeve, if they couldn’t think of the name of it, we wouldn’t supply it. We would let them find a word to express what they needed. Hand motions wouldn’t suffice either. We played dumb.
Here is the customer made list we gradually compiled; and folks, we aren’t making this up:
Cup Gripper
Protector
Java Jacket
Bra
Cuff
Sleeve (you got it, pal!)
Wooden Thing
Thingies
Coaster
Cozy
Handle
Hand Thing
Envelope
Slip
Huggy
Cover
Jacket
Holder
Card
Pocket
Skirt
Collar
Hanky
Lil Deals
Paper Thingy
Sweater
Holder on the Sides
Carton
Brown Thing
Hot Thing
Cool Thing
Coffee Condom
Coffee Clutch
Liner
Sock
Warmer
Hand Guard
Thermo-Protecting Cuff
Insulator
Hand Job
Caddies
Slipper
Circle
Band
Jobby
Sheets
Hand Saver
Styrofoam

Some time ago, I worked at Starbucks with my pal Mike Walker (from Royal Ruckus). In between hating Frappuccino drinkers, we had great fun. Fewer people had more inside jokes than Mike and me.

For awhile, we had a very uptight assistant manager. At one point, he mandated that we only give coffee cup sleeves for drinks for which the handbook required sleeves. In other words, unless requested specifically by the customer, we were only allowed to put sleeves on drip coffee, tea, espresso, and Americanos. The trouble is that pretty much everyone expects a cup sleeve these days.

So to add to the fun, when people would ask for a sleeve, if they couldn’t think of the name of it, we wouldn’t supply it. We would let them find a word to express what they needed. Hand motions wouldn’t suffice either. We played dumb.

Here is the customer made list we gradually compiled; and folks, we aren’t making this up:

  1. Cup Gripper
  2. Protector
  3. Java Jacket
  4. Bra
  5. Cuff
  6. Sleeve (you got it, pal!)
  7. Wooden Thing
  8. Thingies
  9. Coaster
  10. Cozy
  11. Handle
  12. Hand Thing
  13. Envelope
  14. Slip
  15. Huggy
  16. Cover
  17. Jacket
  18. Holder
  19. Card
  20. Pocket
  21. Skirt
  22. Collar
  23. Hanky
  24. Lil Deals
  25. Paper Thingy
  26. Sweater
  27. Holder on the Sides
  28. Carton
  29. Brown Thing
  30. Hot Thing
  31. Cool Thing
  32. Coffee Condom
  33. Coffee Clutch
  34. Liner
  35. Sock
  36. Warmer
  37. Hand Guard
  38. Thermo-Protecting Cuff
  39. Insulator
  40. Hand Job
  41. Caddies
  42. Slipper
  43. Circle
  44. Band
  45. Jobby
  46. Sheets
  47. Hand Saver
  48. Styrofoam

  1. justjamey posted this